We at sgayurveda.com want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.

Purchases are shipped from SG Ayurveda Pharmacy, Coimbatore  by reputed logistics service providers.

Please allow following number of days for delivery from receipt of your order.

• Domestic orders – All domestic orders are processed within 1 business day (except Public Holidays & Sundays).
  You can expect the delivery within 3-7 business days
• International orders – All international orders are processed within 2 business days (except Public Holidays & Sundays).
  You can expect the delivery within 7-14 business days depending on shipping agent / forwarder.
• Shipping outside India is ex works which means the buyer bears responsibility for the shipping costs.
• Custom charges and handling rates if applicable, will be shared at the time of delivery by the logistics service provider. Please find below the terms and conditions pertaining to Custom and Handling charges –
• Your shipment could be subject to Customs Duty Charge / Import Duty / Other applicable government taxes on arrival in the destination country.
• Check the tentative Customs Duty Charge / Import Duty / Other applicable government taxes on the respective government portals.
• These charges will have to be borne by the customer. SG AyurvedaPharmacy (A unit of Saigram Charitable Trust ) is not liable to pay these under any circumstances.
• The shipping charges mentioned in the total order value does not include these charges.
• If the customer refuses to pay the liable shipment custom charges upon its arrival in the destination country the brand will deduct complete shipping and return duty charges from the customer order value while processing the refund.
• Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative person of trust.
• However SG Ayurveda Pharmacy (A unit of Saigram Charitable Trust ) takes no responsibility for goods signed by alternative persons.

Please review our policies and procedures and let us know if you have any questions or concerns by contacting us.

Most credit and debit card orders are shipped on the next business day. In case of UPI or Bank Transfer the Shipping will be done within a maximum of 2 business working days.

Delivery usually occurs within 7 to 10 days max unless affected due to any Natural calamities, Accidents involving sent goods vehicle, Government Lock-down or Curfew etc.

In such circumstances the customers will be duly informed the delay along with reason and dispatch correction or re-shipment will be effected.